Faq

Faq

frequently asked

Get The Answers You Need

Have questions about our services? We’ve compiled the most common inquiries to help you understand how Digital Fusion can assist your business with cutting-edge AV and ICT solutions. If you need more details, feel free to contact us!

What is Digital Fusion, and what services do you offer?
Digital Fusion is a leading provider of audio-visual (AV) and ICT solutions. We offer smart meeting rooms, digital signage, video walls, commercial audio systems, command & control centers, projectors, home cinemas, CCTV systems, access control, network cabling, and design & consultation services.
Do you provide services only in Riyadh, or do you operate in other cities as well?
While we are based in Saudi Arabia, we cater to clients across multiple cities and regions. Contact us to check service availability in your area.
How can I request a consultation for my project?
You can request a consultation by filling out the contact form on our website, calling us directly, or sending an email. Our team will get in touch to understand your requirements and provide the best solution.
What industries do you serve?
We work with various industries, including corporate offices, education, healthcare, hospitality, retail, public sector, and defense. Our solutions are tailored to meet the unique needs of each industry.
Do you provide after-sales support and maintenance?
Yes, we offer after-sales support, maintenance, and troubleshooting services to ensure your systems function smoothly.
Can Digital Fusion integrate existing AV systems with new technology?
Absolutely! We specialize in integrating new technologies with existing AV systems to enhance efficiency and performance.
How do I know which solution is best for my business?
Our team of experts will assess your needs, space, and budget to recommend the most suitable AV or ICT solution for your business.
Do you provide customized solutions for businesses?
Yes, we design and implement customized solutions to meet specific business needs, ensuring seamless integration and optimal performance.
What brands do you work with?
We collaborate with top-tier brands and manufacturers to provide high-quality, reliable solutions. Contact us for more details on the brands we use.
How can I get a quote for a project?
You can get a quote by reaching out to us via phone, email, or our website's contact form. Provide your project details, and we will send you a customized quotation.
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    Frequently Asked

    Live Help & Support

    Need assistance? Our team is here to help with technical support, troubleshooting, and service requests. Check out our FAQs below or contact us for immediate support.

    How can I contact Digital Fusion for support?
    You can reach us via email at Support@digitalfusion-sa.com, call us at +966 11 222 7447, or use the contact form on our website. Our team is ready to assist you!
    Do you offer remote and on-site support?
    Yes! We offer both remote and on-site support to ensure your systems run smoothly. Contact us for assistance.
    What are your support hours?
    Our support team is available from Saturday to Thursday, 9 AM to 5 PM. For urgent issues, call us at +966 11 222 7447 for immediate assistance.
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